Call 112 in an immediate emergency and 116117 when you need advice on acute health problems. They both serve 24/7.
Central Rescue Station
Agricolankatu 15
00530 Helsinki
P.O. Box 112, 00099 City of Helsinki
Telephone exchange +358 9 310 1651, weekdays at 8–16.15
Fax: +358 9 310 30029
Email: helsinginpelastuslaitos@hel.fi
Communications email: pel.viestinta@hel.fi
Location on the map
Situation Centre 24/7, tel. +358 9 310 30150
On-call fire safety inspector
tel. +358 9 310 31203, weekdays at 9–11 and 12–14
palotarkastaja@hel.fi, weekdays at 9–15
Email addresses are in the format of firstname.lastname@hel.fi
Feedback
Give feedback to the Rescue Department with an electronic form (you will proceed to the City of Helsinki feedback service).
City of Helsinki Registrar’s Office
The City of Helsinki has a single shared Registrar’s Office for the entire City. The Registrar's Office provides information on the processing phases of pending administrative matters and decisions throughout the process.
The City of Helsinki Registrar’s Office handles the official mails addressed to the Rescue Department, the Social Services, Health Care and Rescue Services Committee and the Rescue Services Sub-committee. You can submit documents to the Registrar’s Office by paper mail, electronically or by leaving them in the mailbox in the City Hall lobby.
Street address:
Pohjoisesplanadi 11-13 00170Helsinki
Sähköposti: helsinki.kirjaamo@hel.fi
Puhelinnumero: 09 310 13700
Opening hours:
The customer service of the Registrar’s Office is open on weekdays at 8.15–16.15 by phone at +358 9 310 13700 and by email at helsinki.kirjaamo@hel.fi.
Postal address: P.O. Box 10, 00099 City of Helsinki
More information on the City of Helsinki’s website.
Contact information for Helsinki’s contract fire brigades on the Helsinki service map.
More contact information:
Fire and safety instructors
For media
Rescue stations
