We will help you!

Crisis assistance and helpline numbers will help you in sudden crisis situations, for example if a person close to you dies unexpectedly, you have encountered violence, you have a serious injury or illness, or there has been a fire in your home. You can also contact the social welfare and health care authorities in your area.

An accident is always distressing, not only for the victims but also for persons close to them and those who help – so it is important to be able to ask for help...

Crisis helpline of the Finnish Association for Mental Health

  • 09 2525 0111
  • weekdays from 9:00 to 07:00; on weekends and public holidays from 15:00 to 07:00
    You can call both the Swedish and the Arabic line also in English

Kristelefon, Swedish-speaking Crisis helpline

  • 09 2525 0112
  • Mon and Wed from 16:00 to 20:00; Tue, Thu, Fri from 9:00 to 13:00
    You can call both the Swedish and the Arabic line also in English

Crisis helpline in Arabic

  • 09 2525 0113
  • Mon, Tue from 11:00 to 15:00; Wed from 13:00 to 16:00 and from 17:00 to 21:00; Thu 10:00 to 15:00
    You can call both the Swedish and the Arabic line also in English

Church helpline

  • 0400 22 11 80
  • Sun–Thu from 18:00 to 01:00; Fri and Sat from 18:00 to 03:00
    Swedish helpline 0400 22 11 90, every evening from 20:00 to 23:00

Mannerheim League for Child Welfare

  • helpline for children and young people 116 111, Mon–Fri from 14:00 to 20:00; Sat–Sun from 17:00 to 20:00
  • parents’ helpline 0800 922 77, Mon from 10:00 to 13:00 and from 17:00 to 20:00: Tue from 10:00 to 13:00 and from 17:00 to 20:00; Wed from 10:00 to 13:00; Thu from 14:00 to 20:00
  • free of charge

Alzheimer Society of Finland

  • Muistineuvo helpline at 09 8766 550 offers guidance and advice related to memory disorders Mon, Tue and Thu from 12:00 to 17:00 (EUR 0.08/min. + local call charge)
  • Minneslinjen betjänar på svenska på tisdagen kl.14-17 på samma telefonnummer

Vertaislinja helpline

  • 0800 9 6000, free of charge
  • if you would like to talk to someone about the daily life of informal carers. Every day of the year from 17:00 to 21:00. The calls are answered by trained and experienced informal carers

Crisis Service for Foreigners, Finnish Association for Mental Health

  • 09 4135 0501
  • weekdays from 9:00 to 15:00

Carers’ Finland helpline

  • 020 7806 599
  • Mon-Thu from 9:00 to 15:00

Substance abuse advice (EHYT association)

Would you like to talk about your, your loved one's or your client's alcohol or drug use to somebody?

  • 0800 900 45, anonymous and confidential
  • 24/7 helpline every day of the year

Suvanto helpline

Are you an older person worried about your well-being or safety, or have you concerns over an older person you know? Call Suvanto helpline

  • 0800 06776
  • Tue and Thu from 13:00 to 15:00

Women's Line

The calls are always answered by a professional. This helpline is for women who experience violence or a threat of violence and who belong to special and minority groups. Professionals and informal carers can also call about their clients’ issues and concerns related to violence.

  • 0800 02 400
  • Wed from 9:00 to 13:00; on the first Saturday of every month from 8:00 to 11:00

City of Helsinki, 24/7 service

  • social services emergency line 020 696 006, advice and guidance related to social services

  • crisis helpline 09 3104 4222, mental support in crisis situations

City of Espoo, 24/7 service

  • 09 8164 2439 crisis helpline

City of Vantaa, 24/7 service

  • 09 8392 4005 social welfare and crisis helpline