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Call 112!

  • When can I call 112?
  • Can I call without a SIM card?
  • Have you downloaded the 112 app?

Alarm signal

  • Why is an alarm signal sounded?
  • When are the alarm sirens tested?
  • What should I do?


  • Help, fire! What should I do?
  • How quickly should I get out?
  • There is smoke in the stairway. What should I do?

Sheltering indoors

  • When should I shelter indoors?
  • Where can I shelter?
  • Are civil defence shelters ready to use?

Traffic accident

  • Should I stop at the scene of an accident?
  • When should I make an emergency call?
  • How do I start helping?

Emergency warning

  • When is an emergency warning issued?
  • How do I know that an emergency warning has been issued?
  • Where can I see it?

After an accident

  • My home burned down. What should I do?
  • Who will help me?
  • Will the insurance cover the loss?

Helping an animal

  • What should I do when an animal needs help?
  • When can I call 112?
  • A cat is stuck in a tree. How could I help?

First aid firefighting equipment

  • What is it?
  • How do I get rid of old equipment?
  • Who services and inspects firefighting equipment?

Using a portable fire extinguisher

  • When should I use a fire extinguisher?
  • For how long will it keep working?
  • Where can I get a fire extinguisher?

Fire blanket

  • Where should I keep it at home?
  • How do I use it?
  • Is it effective?

First aid firefighting

  • What should I do to start first aid firefighting?
  • Why do I need to be quick?
  • Where can I practise?

Stirrup pump & fire hose reel

  • Am I allowed to use a fire hose reel?
  • What substance does it spray?
  • For how long can I keep extinguishing a fire with a fire hose reel?