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1.6.2026 | A new emergency warning system complementing the existing systems will be built in Finland by the end of October 2026. The new FI-Alert system will complement the current emergency warning system by delivering faster and more accurately targeted regional warnings directly to mobile phones. The Ministry of the Interior and Erillisverkot Group signed an agreement on implementing the FI-Alert system on 28 May 2026.

Prehospital emergency medical care Prehospital emergency medical care refers to providing urgent treatment to a patient who has fallen ill suddenly or received injuries, and transporting the patient to a care unit if necessary. Prehospital emergen...

Emergency warning The authorities have many ways to warn people. Their most important method is an emergency warning. They may also use public warning sirens to sound a public warning signal. If sirens are used, an emergency warning is always issu...

Länsi-Uusimaa Rescue Department Emergency medical care The Länsi-Uusimaa Rescue Department provides first response and emergency medical services in 10 municipalities in line with the cooperation agreement concluded with the Hospital District of H...

Helsinki City Rescue Department Emergency medical service First aid is an integral part of our operations. Our full-time paramedics and firefighters trained in both rescue and emergency medical care provide help to those who are suddenly ill or in...

Education and training The Emergency Services Academy based in Kuopio organises vocational education and training as well as in-service training for rescue service and Emergency Response Centre personnel and preparedness training. The Emergency Se...

Call 112! The Emergency Response Centre Administration receives calls about emergencies requiring a response from the rescue services, police and social and health services as well as other reports requiring immediate action related to the safety ...

Helpline numbers The Emergency Response Centre Administration receives thousands of calls which can be classified as unnecessary each year. Many of these calls concern normal situations that are not emergencies. When you need help, call one of the...

Helsinki City Rescue Department Guidance and advice for structural fire safety We guide town planners and people undertaking construction projects on structural fire safety. Our team of experts provides guidance during the planning, design and con...

Legislation Rescue services are subject to many acts and decrees. The most important ones are the Rescue Act, Act on Emergency Response Centre Operations, Act on the Emergency Services Academy and the Act on Rescue Equipment. Key statutes relevant...

Helsinki City Rescue Department Calling for help Call emergency number 112 if you have a genuine emergency for which you need urgent assistance from the authorities. Always call the emergency number 112 without delay in urgent situations where the...

Länsi-Uusimaa Rescue Department Rescue operations Rescue operations include all urgent fire-fighting and rescue tasks carried out by fire station personnel in the event of an accident or a threat of an accident. Rescue operations include: receivin...

Länsi-Uusimaa Rescue Department Automatic fire alarms and extinguishing equipment Information and forms related to automatic fire alarms and faulty fire alarms. New property with fire detector When building a property with an automatic fire detect...

Länsi-Uusimaa Rescue Department Automatic fire alarms and extinguishing equipment Information and forms related to automatic fire alarms and faulty fire alarms. New property with fire detector When building a property with an automatic fire detect...

Helsinki City Rescue Department Rescue operations We protect and rescue as well as limit and mitigate the damage and consequences of accidents and crises. We protect and rescue people, property, the environment, and the capital city’s functionalit...

Rescue services Accident prevention, rescue operations, preparedness and civil defence form a coherent system in Finland that covers all types of incidents from daily accidents to major disasters. The Ministry of the Interior guides and directs em...

International cooperation Finnish rescue services engage in continuous international cooperation with the European Union, the UN, NATO, the Nordic countries and other neighbouring countries alike. The Ministry of the Interior Department for Rescue...

Helsinki City Rescue Department Animal rescue Our animal rescue unit helps pets and production animals in trouble, as well as wild animals when they cannot be rescued without auxiliary means. Helsinki City Rescue Department has separate equipment ...

Systems connected to the ERC The operator of the system and the Emergency Response Centre Agency agree on the connection of a fire detector to the ERC. The ERC forwards assignments automatically The operator of the system and the Emergency Respons...

Potential drone threat What you need to do if you receive an emergency warning about a potentially dangerous drone (an unmanned aircraft) Public authorities may issue an emergency warning if there is a threat to life, health or significant propert...