Helsinki City Rescue Department
Calling for help
Always call the emergency number 112 without delay in urgent situations where there is a suspicion of a threat to life, health, property or the environment. If necessary, the Emergency Response Centre Agency sends emergency medical service to the site and gives instructions until emergency medical service arrives.
If the situation is not life-threatening, make an Omaolo assessment or call the Medical Helpline at 116117 for advice on acute health problems. The Medical Helpline is available 24/7 and will direct you to the right place of treatment or give you instructions for self-care.
Download the 112 Suomi mobile app. In case of an emergency, remember to make an emergency call through the app. In this case, your location information is automatically relayed to the emergency response centre.