The customer service and situation centre of the Western Uusimaa Rescue Department are open around the clock.
Telephone: 029 151 2112
Address: Palomiehentie 1, 02750 Espoo
Arrival instructions to the central fire station, pdf in Finnish
Customer service: lansi-uusimaa@pelastustoimi.fi
Authority service: tilannekeskus.lu@pelastustoimi.fi
Our email addresses are firstname.lastname(a)pelastustoimi.fi
Contact / call requests via the situation centre 029 151 2112.
Give feedback (in Finnish)
On-duty fire prevention officer
The on-duty fire prevention officer is available by phone from Monday to Friday from 9:00 to 11:30, tel. 029 151 2512.
Outside the telephone hours, you can send an email to palotarkastaja.lu@pelastustoimi.fi. Your call will be returned as soon as possible.
You can contact the on-duty fire prevention officer if you have questions, for example, about fire inspections, permits, chimney sweeping, emergency plans or accident prevention.
Fire prevention officers are responsible for fire inspections in accordance with the Rescue Department’s supervision plan as well as for providing guidance and advice on accident prevention. Fire prevention officers may also have their own special areas of responsibility, such as pyrotechnics, schools or public events. Fire prevention officers will contact the representatives of the sites to be inspected and agree on the time of inspection. You can contact the on-duty fire prevention officer in any issues related to fire inspections and accident prevention.
Chimney sweeps: You can report problems to the on-duty fire prevention officer.
Contacts regarding construction design guidance
Please send inquiries related to construction design guidance by email to suunnittelu.lu@pelastustoimi.fi.
Include the following basic information about the construction project in your message:
- Municipality and address of the site
- A brief description of the project.
You will then be contacted as soon as possible for further actions.
Contacts regarding fire safety equipment
Please send inquiries related to fire safety equipment by email to suunnittelu.lu@pelastustoimi.fi.
Fire alarm lifecycle books (implementation reports):
• Design principles for extinguishing systems
• Virve indoor network needs assessment form.
You will then be contacted as soon as possible for further actions.
Other contact information
Students can inquire about paramedic internships by sending an email to: EHopiskelijat.pela@luvn.fi
Educational institutions can contact our Situation Centre for information regarding internships.
Contacts related to safety training by e-mail: turvallisuuskoulutus.pela@luvn.fi
Registry Office: kirjaamo@luvn.fi
